Spot the gaps, clean up the mess, and remove tribal knowledge.
A thorough review of your current systems & automations to identify inefficiencies, roadblocks, and opportunities for improvement.
Repetitive tasks get automated and systems get connected. No more copy/pasting between applications. Get notifications on only what matters. In addition to linking systems together, we'll look at opportunities to utilize AI to assist with your tedious tasks.
From setup to refresh to scale-up, Naomi will build systems that scale and grow with you. Hands-on support for configuring or overhauling your customer or technical support and communication tools, customized to meet your business' workflow.
Keeping tasks organized and on-track, Naomi offers experienced program and project management to keep your initiatives on track and aligned with your goals. From planning and coordination to execution and delivery, projects are managed with a clear, structured approach that reduces risk, improves collaboration, and ensures on-time results.
Clear, practical steps designed to streamline your support operations.
First, an analysis of your current systems are made to identify how to solve the current issues and provide opportunities for improvement and optimization.
Next, tailored workflow solutions and automations are developed that align with your business goals and team productivity.
Then, the new solutions are implemented with oversight to ensure a smooth transition for lasting results.
Group or individual training is provided as needed. Whether it’s team training or train-the-trainer, your team will have confidence in using the new tools, processes, and automations.
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